Paperless is in the exact same spot and it’s fun. The most satisfying part of the project was that at the end we not only delivered something that seriously leveled up our users and made them look like heroes, we unblocked a critical sales issue which was preventing prospective customers from seeing the true value of our platform. When we were in the midst of deploying critical enterprise functionality, I spent my days bouncing from customer interviews and feedback calls, to design and engineering sessions, and to sales calls where we were showing mocks and designs to prospective customers. The most fun I’ve ever had as a product manager was at Salsify. In my last two years there, I managed a team of three overseeing the suite of core offerings at Salsify. I managed the core product, spearheading and then overseeing new functionality which underpinned about $40 million of new sales. I was the first individual contributor product manager hired at Salsify (~70 employees) and I helped drive the company to over 750 people and $100 million. If you think of your career as a movie, I can firmly say that Paperless is in the part I’ve already seen. I don’t want my direct reports to have the same experience I had – I want to provide a solid foundation on which they can launch or grow their careers. This experience, struggling to understand my role and how to contribute, is a big factor in why I choose to manage people now. Most of my career has been a crash course in figuring it out on my own and it wasn’t until I arrived at Salsify that I felt like I developed a network of mentors and role models to help me understand what good looked like as a PM. After about six months on the job, they asked me if I wanted to become their first product manager and help them prioritize enhancements and changes to their proprietary ad tracking technology. I ended up getting into SEO and paid campaign management and took a job at a direct to consumer eCommerce company back in 2012. I mostly wrote little bots and scripts that helped me do my job better. ![]() In high school and into my professional career, I moonlighted as a mediocre software developer. My product career was entirely accidental. Instead, I entered the job market and spent the first few years kicking around a few software companies. I almost stayed to do a PhD, but didn’t because in the back of my head I knew that path wouldn’t stretch me outside of my comfort zone. There, I made the financially wise decision to pursue a combined BA/MA in Comparative History. These are all great reasons to be thinking about Paperless.īefore we dive into the product, our customers, and our business, I should introduce myself I’m a Boston-area native, growing up in Brookline and attending Brandeis. Maybe you’re a seasoned product manager who is looking for a new challenge. Maybe you’ve seen our hiring blitz – we’re hiring a lot of people across the entire company! Maybe your background is in manufacturing or design and you’re excited about the prospect of working at a customer-centric small startup. ![]() If you’re reading this then you likely have at least a passing interest in Paperless Parts and the Product Management team here.
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